Terms and Conditions

THE DOG GROVE TERMS AND CONDTIONS

All dogs and cats must be fully vaccinated and have a current vaccination certificate and all boosters must be up to date. Vaccination certificates must be produced before your dog/cat stays with us for its holidays, up to date with worming tablets frontline/advantix or similar

It is understood that whilst every effort is taken for the care and wellbeing of your dog/cat they are left at the owners own risk. 

I authorise you to call a Veterinary Surgeon on my behalf should it be thought necessary. All Veterinary treatment will be provided by our appointed Veterinary Surgeons unless prior arrangements have been made. In all cases, you will be responsible for settling necessary veterinary costs on collection of your pet

Rates are nightly and Fees are due for the whole booking period before or on day of collection or at time of delivery. If you decide to collect your pet earlier than arranged, we need to know at least 24 hours before pick up day or you will be charged for the night/s

All pets must be collected before 16.00 on the agreed collection day, collection after this time and before 18.00 will be charged for the night.

 Any pet not collected within fourteen days of the agreed date of collection may result in legal proceedings against the owner who will be liable for all costs incurred

Where the owner has requested for two dogs/cats to share the accommodation, the owner accepts responsibility for any incidents that occur.

If you do not protect your dog from Kennel Cough, prior to it encountering another dog who has it, there is absolutely nothing anyone can do to prevent it contracting this disease. However, not all dogs will contract it. It depends on their tolerance at the time of the risk. Kennel cough in dogs can be likened to a mild case of influenza in humansthe disease is caused by a mixture of viruses and bacteria. The infection affects the upper respiratory tract of the dog and although it is not considered dangerous, we strongly recommend that you speak to your vet about this to protect your dog. We will never knowingly accept a dog with the condition, but as the incubation period can exceed 10 days it may not be detectable on arrival. The vaccination is available for Kennel cough but not compulsory

All accounts must be settled in full prior to your dog/cat being removed in cash or transfer before collection

If you have any questions or concerns about anything contained within these conditions,please don't hesitate to talk with us